Can I collect my order From a local store ?
No, all online orders placed through www.abangane.nl are processed and dispatched from our Rotterdam headquarters which has a separate selection of stock to the stores. This means we are unable to transfer the order to stores or offer a collection service for online orders
When Will my order be processed ?
Abangane endeavors to dispatch goods within 48 hours from when the order is received. As soon as your order is dispatched, you will receive a shipping confirmation email with your tracking information
How do I contact your company if my question isn’t answered here ?
You can always send your question to firstname.lastname@example.org
Do I need a account to place a order ?
No, you do not need to create an account to purchase from the online store. However, if you create an account you will be able to track your parcel, view past orders and save details so that forms are pre-filled for future purchases.
Where are you located ?
We are located in Rotterdam, The Netherlands
How do I make changes to an order I’ve already placed ?
No, once an order has been placed and items have been paid for the order is final and you cannot make any amendments. If you have any questions you can send a email to
email@example.com with your order number and we will get back to you a.s.a.p.
Which form of payment do you accept ?
We accept PayPal, Ideal and credit cards.
How do i receive notifications when new items are in store ?
Sign up to the mailing list and you will be the first to know about new arrivals
What do I do if I receive a faulty item in my order ?
We’re really sorry if you’ve received a faulty item.
Please return the item to us as soon as possible so we can get this sorted for you with another item, voucher or refund.
What do I do if I never received my order ?
Send your order with the order number to firstname.lastname@example.org, and we will get back to you
When will I receive my order ?
Between 3 and 5 working days in Europe. International order between 8 and 15 days.
How do I make sure I order the right size ?
You can find a size chart next to the item your ordering.
Abangane endeavours to dispach goods within 48 hours from when the order is received. As soon as your order is dispatched, you will receive a shipping confirmation e-mail with your tracking information.
Netherlands 2 business days
Europe 3 – 5 business days
Outside Europe 8 – 15 business days
We guarantee a full refund of the returned items and will issue a refund or store credit. All returned items must oblige to the following in order to be eligible for a refund or exchange:
It is the customer’s responsibility to ensure the item(s) is retuned back to us and it is their liabiliy to cover any shipping costs for return.
To send the item back please fill in the return form you received with your order and send it back to the relevant address. Full instructions on how to send an item back are on the return form. Abangane is not responsible for items lost in the post so please obtain proof of postage, this will have your tracking number should you need us to investigate please quote this number. Please allow 14 days for all return items to be inspected and to show on your statement.
Lost or damaged item(s)
Abangane will make an effort to deliver the ordered item(s)in good condition. We are not responsible for any missing or damaged items caused by the delivery company. In case that the delivered item(s) are damaged or not complete, we request you to contact us as soon as possible.
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